tante77 Privacy Policy: How We Handle Your Account Data
This policy sets out exactly what data tante77 collects when you access the lobby, make a transaction through Boost or GrabPay, or contact support — and what we do with it. Your account information stays within the scope described here, and you can review or question it at any time through the steps on this page.
Account data handled with care
Boost & GrabPay transactions covered
Your access rights clearly stated
Contact path for data questions
POLICY FOUNDATION
How tante77 Collects and Uses Your Information
When you open an account or log in, we collect the details you enter — name, contact address, and the payment method you choose, whether that is Boost, GrabPay, Touch 'n Go eWallet, DuitNow, or FPX. We use this data to verify your account, process your wallet transactions, and route your support requests to the right team. We do not sell your personal data to third parties. Aggregated, non-identifying data may be used internally to understand how the lobby is used — which categories are opened first, how the account flow performs on mobile — so we can keep the experience consistent. Cookies on tante77 help the site remember your session and language preference; you can adjust cookie settings in your browser at any time. Retention periods depend on the type of data: account credentials are kept while your account is active, and transaction records are held for the period required under applicable local law. When access or eligibility is discussed, availability depends on local law and the eligible region. If you have a question about what data we hold, the contact path is set out in the Support section below.
Boost
Boost transaction references are logged against your account wallet for the session duration and for the record period required under applicable local law.
GrabPay
GrabPay deposit confirmations are stored as transaction records in your account history, accessible from the wallet section after login.
Touch 'n Go eWallet
Touch 'n Go eWallet references appear in your transaction log. We do not store your full e-wallet credentials — only the reference returned by the payment gateway.
DuitNow & FPX
DuitNow and FPX transfers generate a bank reference that we record against your account for reconciliation and support purposes only.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not Cover
This policy covers everything that happens inside tante77 — from account creation through to wallet activity and support interactions. It does not extend to external payment processors, third-party game studios such as Pragmatic Play, JDB, PlayStar and Spadegaming, or any link you follow away from this domain. Understanding the boundary helps you know where to direct a data question.
Account Access
Login activity, session tokens and account-level preferences are covered by this policy. We record when your account is accessed so that unusual activity can be flagged and you can review it.
Wallet Transactions
Deposits and withdrawal requests processed through Boost, GrabPay, Touch 'n Go eWallet, DuitNow or FPX are within scope. The data trail runs from your account dashboard to our payment gateway reference — no further.
Site Content & Game Lobbies
Which game categories you browse — slots, live casino tables, fishing games — and which studios you filter by are logged at aggregate level only. Individual title clicks are not linked to your identity.
Third-Party Services
Game studios supply game content only. Pragmatic Play, JDB, PlayStar and Spadegaming operate under their own data terms for what happens inside the game engine. Their policies are separate from ours.
YOUR ACCOUNT CHOICES
Practical Steps to Review or Correct Your Data
You have clear paths to act on your data at any point. After logging in, the account dashboard shows the personal details we hold — display name, contact address and linked payment methods. If something looks wrong, you can edit most fields directly in account settings. For details that cannot be changed from the dashboard — such as a registered email address — reach out to support with the request and we will handle it from our side. Transaction records visible in the wallet section reflect what we hold against your account; if a record appears incorrect, raise it with support and reference the transaction ID shown in your history. We aim to respond to data correction requests within a reasonable period, though the exact timeline depends on the complexity of the request and the verification steps required. Where local law grants additional rights over how your data is processed, those rights apply to the extent permitted in your region.
Review Your Records
Log in and open the account dashboard. Personal details, linked payment methods and transaction history are all visible there without contacting support.
Correct Account Details
Most fields — contact address, display name — can be updated directly in account settings. Changes take effect after you save and re-confirm your login.
Raise a Data Question
For questions about what we hold or how it is used, contact support and describe what you need. Include your account username so the team can pull the right record.
Request Data Removal
Requests to close an account or ask about data removal are handled through the support channel. Removal depends on applicable legal retention requirements and any outstanding wallet balance.
REACH OUR TEAM
Contact tante77 With a Privacy Question
If you need to raise a question about this policy, ask what data we hold, or request a correction, the paths below connect you directly to the team that handles account and data matters. Have your account username ready when you reach out — it speeds up the process on our end.
Live Chat
Open the chat icon from any page on tante77 while logged in. Describe your data question and the team will pick it up from there.
Email Support
Send your request to the support email address shown in your account settings page. Include your username and a brief description of the data matter.
Account Dashboard
Many data questions — transaction history, linked payment methods — can be answered directly inside your account dashboard without contacting support first.
DATA HANDLING APPROACH
How We Approach Data Security and Retention
Account security and data handling at tante77 are built around a few consistent practices. Sessions are protected with standard encryption in transit; your login credentials are not stored in plain text on our side. We review the data we hold periodically and remove records that are no longer needed for operational or legal purposes. Cookie data is used for session continuity and preference memory only — not for building advertising profiles. If this policy is updated, the revised version is published at tante77/privacy-policy/ and the change date is noted at the top of the document.
Encryption in Transit
Data you submit — account details, payment references — moves over an encrypted connection. This applies whether you are on mobile with Boost or on a desktop browser using FPX.
Cookie Use
Cookies on tante77 serve session continuity and language preference only. You can clear or block cookies from your browser settings; doing so may affect how the lobby loads.
Data Retention
We keep account data while your account is active. Transaction records are retained for the period required by applicable local law. Records outside that window are removed from active systems.
Policy Updates
When this policy changes, the updated version replaces the current page at tante77/privacy-policy/. Check the date at the top of the page to confirm you are reading the current version.
COMMON DATA QUESTIONS
Privacy Policy Questions From Our Account Holders
These are the questions we hear most often about how tante77 handles account data, payment references and your rights under this policy. If your question is not here, reach out through live chat or the support email in your account settings.
What personal data does tante77 collect when I open an account?
We collect the details you enter at registration — name, contact address and login credentials. When you link a payment method such as Boost, GrabPay or Touch 'n Go eWallet, we store the reference returned by the payment gateway, not your full wallet credentials.
Is my Boost or GrabPay transaction data shared with anyone?
Transaction references from Boost and GrabPay are recorded in your account wallet for reconciliation purposes. We do not share your payment data with third parties outside of what is required to process the transaction itself and comply with applicable local law.
How do I see what information tante77 holds about me?
Log in and open the account dashboard. Your profile details, linked payment methods and transaction history are all displayed there. For anything not visible in the dashboard, contact support with your username and describe what you are looking for.
Can I correct my account details if they are wrong?
Most fields can be edited directly in account settings after login. If the detail you need to change — such as your registered email — is locked on the dashboard, raise a correction request through support and include your account username so the team can locate the record.
Does tante77 use cookies, and can I turn them off?
Yes, we use cookies for session continuity and language preference on tante77. You can adjust or block cookies in your browser settings at any time. Note that clearing session cookies may require you to log in again and may affect how the lobby responds.
How long does tante77 keep my account and transaction data?
Account data is retained while your account remains active. Transaction records are kept for the period required under applicable local law. After those periods, records are removed from active systems. If you close your account, contact support to ask about the specific retention timeline for your data.
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