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tante77 Mobile / Sports
ACCOUNT TERMS

tante77 Terms Conditions: What You Agree To

Before you access the lobby, place any bet or link a payment method like Boost or GrabPay, these Terms & Conditions set out what applies to your account and how we manage it. Read through each section so you know exactly where you stand — no guesswork, no buried clauses.

  • Account access rules
  • Boost & GrabPay terms
  • Transaction conduct
  • Content use boundaries
POLICY POSTURE

How These Terms Apply to Your Account

These Terms & Conditions form the agreement between you and tante77 whenever you access our platform, open an account or carry out any transaction through your account wallet. They apply to all activity on tante77, including browsing the game catalog, initiating a deposit via Boost, completing a withdrawal through GrabPay, or contacting our support team. Your continued use of any part of the platform means you have read and accepted these terms in their current form. Where a specific rule within these terms conflicts with general platform language found elsewhere on the site, the specific rule in this document takes precedence. We update these terms when our operating requirements change. The updated version will carry a revision note at the top of this page, and your use of the platform after that point constitutes acceptance of the revised terms. If you do not agree with any part of these terms, the appropriate action is to stop using your account and contact support to close it. Access to tante77 and its features depends on local law and is available only where local law permits. Nothing in these terms overrides applicable regulations in your jurisdiction.

  • Boost wallet transactions

  • GrabPay account linking

  • Touch 'n Go eWallet deposits

  • DuitNow transfer records

  • FPX online banking use

POLICY BOUNDARIES

What Falls Inside and Outside This Policy

These terms cover your account on tante77 and the actions you take within it. They do not extend to services, platforms or content we do not control. Knowing the boundary matters — especially when a third-party provider or external payment network is involved.

  • Account Access

    All login sessions, account settings, wallet balances and activity history tied to your registered account fall within the scope of these terms. You are responsible for keeping your credentials secure and for all actions recorded under your account.

  • Transactions

    Deposits and withdrawals processed through Boost, GrabPay, Touch 'n Go eWallet, DuitNow or FPX are subject to these terms on our side. The payment network's own terms also apply independently and we are not party to those.

  • Site Content

    Game titles, lobby layouts, odds displays and written content published on tante77 are covered by these terms. You may not copy, redistribute or commercially use any content from this platform without written consent.

  • Third-Party Services

    Game studios such as Pragmatic Play, JDB, PlayStar and Spadegaming supply game content to our lobby under their own agreements. Their terms apply to their software. Our terms cover your account conduct, not the studio's internal policies.

YOUR ACCOUNT ACTIONS

Actions Available to You Under These Terms

These Terms & Conditions are not just obligations — they also describe what you can do to manage your account relationship with us. You have the right to request a copy of the activity records associated with your account, to correct personal details that are inaccurate, and to raise a formal question about how your account has been handled. If you believe a transaction has been recorded incorrectly — whether that is a Boost deposit, a GrabPay withdrawal or a DuitNow transfer — you can flag it through the support channels listed on this page. We will acknowledge the query and follow the process described in our support procedures. Account corrections such as updating your registered email or phone number are done through the account settings section after login. You cannot change your registered identity details without completing the verification step shown there. Each of these actions is available to you at any time your account is in good standing.

  • Review Your Records

    Your full transaction history — deposits, withdrawals and game rounds — is available in the account dashboard after login. Filter by date or transaction type to locate a specific entry without contacting support.

  • Correct Account Details

    Contact details such as your registered phone number or email can be updated in account settings. Identity details require verification through the process shown in that section — follow the on-screen fields and submit the required document.

  • Raise a Policy Question

    If a section of these terms is unclear or you believe a rule has been applied incorrectly to your account, submit a query through live chat or email. Describe the specific clause and the action in question so we can respond precisely.

  • Request Account Support

    To pause or close your account, contact support and state your reason. We will confirm the action in writing. Any remaining wallet balance is handled according to the withdrawal process in place at the time of your request.

POLICY CONTACT

Reach Us About These Terms

Questions about how a specific clause applies to your account, or disputes about a recorded transaction, go to the channels below. State the relevant section of these terms and your account reference so we can locate the record quickly and respond to the specific point you are raising.

  • Live Chat

    Open the live chat icon from any page on tante77 while logged into your account. Describe the terms clause or transaction in question and a member of our team will pick it up directly.

  • Email Support

    For detailed policy queries or written records of a dispute, email our support address shown on the contact page. Include your account username, the relevant transaction reference and the specific clause you are querying.

  • Account Dashboard

    Many account-level actions described in these terms — transaction history, detail corrections, linked payment methods including Boost and GrabPay — are handled directly in your account dashboard without needing to contact support.

HOW WE HANDLE THIS

Data, Security and Account Retention Under This Policy

These terms describe how we hold and use the data associated with your account. We retain transaction records and account activity logs for the period required by our operating procedures — the current retention period is stated in your account settings. Cookies are used on tante77 to keep your session active and to remember your lobby preferences; you can review and adjust cookie behaviour through your browser settings. Account security is your shared responsibility: we maintain server-side protections, and you are responsible for the login credentials on your end. If you suspect unauthorised access, use the account lock option in settings and contact support immediately. To request changes to how your data is held, or to ask what records are associated with your account, reach us via the email channel on the contact page and quote your account username.

  • Data Retention

    Transaction records and account activity are held for the period set out in our operating procedures. The current retention period is visible in your account settings after login. We do not hold data beyond what is necessary for account management.

  • Cookie Use

    Cookies on tante77 maintain your active session and store lobby display preferences. They do not record payment credentials. Browser-level cookie controls let you limit or clear them at any time without contacting support.

  • Account Security

    We apply server-side protections to your account. You are responsible for your login credentials. If access appears compromised, use the account lock function in settings immediately and follow up with live chat to begin the account review process.

  • Data Change Requests

    To request a copy of the data we hold, correct an inaccuracy or ask about retention, email our support address with your account username. We will confirm receipt and outline the next step within the timeframe stated in our procedures.

TERMS FAQ

Common Questions About These Terms

These are the questions we get asked most often about how our Terms & Conditions work. If your question is not covered here, the live chat channel is the fastest way to get a specific answer tied to your account.

When do these Terms & Conditions apply to me?

They apply from the moment you access tante77 or use any feature tied to your account — including browsing the lobby, making a Boost deposit or initiating a GrabPay withdrawal. You do not need to tick a box on every visit; your use of the platform signals acceptance.

How will I know if the terms have been updated?

We add a revision note at the top of this page when terms change. Your use of the platform after that update constitutes acceptance of the revised version. If you want to be notified, check this page periodically or ask support to flag any material changes to your registered email.

Can I dispute a transaction recorded in my account?

Yes. Pull up the transaction in your account dashboard first and note the reference number. Then contact support via live chat or email, quoting that reference and the specific amount or date. We will follow our recorded dispute process and respond in writing.

What happens to my data if I close my account?

Transaction history and account activity records are retained for the period set in our operating procedures, even after account closure. This is standard for platforms handling financial transactions. The current retention period is shown in your account settings.

Do the terms cover my Boost and GrabPay transactions specifically?

Our terms govern your account-side conduct for all transactions, including those processed via Boost and GrabPay. The payment networks operate under their own separate terms. Both sets of terms apply independently — one does not override the other.

Are game studios like Pragmatic Play or Spadegaming covered by these terms?

These studios supply game content to the tante77 lobby under their own agreements. Our Terms & Conditions cover your account conduct and the way you use the lobby — not the studios' internal software terms. Any dispute about game content conduct falls within our account rules.